1. Information We Collect
At Weldex Welding Electrodes Pvt Ltd, we prioritize your privacy. When you visit our website, we may collect personal information such as your name, contact details (email address and phone number), and any other information you voluntarily submit when requesting a quote, filling out contact forms, or exploring industrial business with us.
We also automatically collect non-identifiable technical data such as your IP address, browser type, and engagement data to understand how our site is utilized and to improve performance.
2. How We Use Your Information
The information we collect is utilized in the following ways to enhance and facilitate your relationship with Weldex:
- Providing, operating, and maintaining our website interfaces.
- Processing specific industrial inquiries and fulfilling purchase orders.
- Improving, personalizing, and expanding our online presence and marketing metrics.
- Communicating directly with you regarding product updates, warranty notices, and technical support.
- Preventing fraudulent behavior and observing security protocols.
3. Cookies and Log Files
Weldex uses "cookies" to securely store session information and visitor preferences. These standard analytical footprint markers are used exclusively to optimize user experience based on browser type and localized browsing activities. You may choose to disable cookies through your browser settings, though it may limit the functionality of certain website tools.
4. Third-Party Data Sharing
We do not sell, trade, or rent your personally identifiable information to third-party institutions. We may however share generic, non-linked demographic data with our trusted affiliates, tracking services, and advertisers for the operational purposes outlined above.
In situations required by law, we will disclose your information if we are firmly obligated to comply with judicial proceedings, court orders, or state-mandated legal inquiries within the jurisdiction of Telangana, India.
5. Contact Authorization
By submitting a query via our website, you expressly authorize Weldex to contact you via the methods provided (including email or mobile) to resolve your industrial requirement. If you wish to opt out of promotional communications at any point, simply reach out to us at [email protected].
6. Location Data
Our application may collect and process precise or approximate location data exclusively from our authorized employees for internal operational purposes, such as attendance tracking and field service management. This data is only accessed through authorized devices when the employee has granted explicit permission. We do not collect location data from general users, customers, or website visitors. Employee location data is strictly used for internal company administration and is not sold or shared with third parties. Employees can revoke location access at any time through their device settings.
